TestimonialsJust a selection of happy customers who have written or emailed about our services or products:
7/06/08 - Just wanted to say thanks for a great service - cheap prices, fast delivery and even a smiley written note with the order sheet! Lovely. Thanks so much. I'll be ordering from you again. Steph
21/05/08 - Would you not open a shop in Northern Ireland (near where I live!!!). Very many thanks for your help and advise. M McNulty
Thank you very much, I really appreciate the fast response and the excelleSent 18/07/07 - Invoice 6535 - Many thanks, excellent service and long life in the cartridge as usual. Mrs J Djelloul
29/06/07 - Re. printer consumables - Thank you for your personal touch with this order. Much aappreciated!! Of course you can look forward to hearing from me soon with further orders for ink and toner. A Parry CAB
15/06/07 - Re. damaged HP cartridge - Once again many thanks for your prompt response to my problem. F Smith
12/06/07 - reset chips for then Lexmark C524 printer - Stirling work sir, much obliged to you. Chris
01/06/07 - Re. Bulk Ink System Software - Thanks for your help. I have managed to get the correct software and got the printer counters reset and working again. I appreciate all your assistance, I couldn't have got it sorted without your help. S Jenkins
31/05/07 - I will recommend you to all my friends! Thanks again. D Bates
24/04/07 - I have just returned home and the cartridge has been safely delivered. Thank you again for your excellent service, I shall continue to advise friends and associates of your website as I have received nothing but the very highest level of service from you since I was referred a couple of years ago. A Ashton
18/04/07 - Many thanks for all your help and assistance. Your prompt, professional service is a rare occurrence in today's cyber world. Next time I do business on your site which I will recommend to all my friends) I will ensure I get it right!! Edel
18/04/07 - Re INK REFILL BOTTLES - Excellent deal and price. I do have a lot to print this year so I doubt if they will last the year out but I know I will be able to seek more from your good self. Many thanks again for your excellent and personable service Best regards. Bob
22/02/07 - Subject Samsung ML1750 - I appreciate your prompt response, and will use you again. Anna
15/02/07 - Subject HP PSC 750 - Thanks for that. Now I know what I'm buying, what your selling is a really enhanced value but illiterates like me are held back by what they don't know. Sorry for that but at least I can buy with confidence now. Ta. Kevin Christie
14/01/07 - Subject Lexmark Cartridges - I have received the second cartridge all safe and sound (before 8am on Saturday would you believe it?) and am happily printing again (ahh what a relief). Thank you for an impeccable customer service - as always. Kind regards, Sharon
13/01/07 - Subject SCX-4200 - Your customer service is every bit as good as I'd heard it was - thank you. I'll be placing an order with you soon. Many thanks, James Brown
05/12/06 As usual, many thanks for the great service and advice (Richard) when my CISS unit decided to play up.. My french was improving and it was all due to a trapped air bubble. LOL. N Allman
01/11/06 Many thanks for your advice today - it was the yellow seals on the cartridges as you thought--all ok and working now. I shall recommend you and thanks again. Cheers for now, and I shall order from you when the CISS runs out. Kind regards, Laurie.
10/10/06 - Subject Samsung ML1610 problem sorted - Hi, Thought you might like to know that with your help I sorted the Samsung ML1610 refill problem.Once again, many thanks for your help. Rob
28/09/06 - Subject Refill Kit - Blimey ....... you work late!! Thanks a lot ....... just let me know, and I'll order. Fantastic service you provide ....... I'm just so impressed. Best wishes. Aylin
26/09/06 Many thanks for your speedy and efficient service, Best Wishes. N Richardson
04/04/06 Your outstanding customer service has saved my life - keep up the great work. Regards. Michael
15/03/06 Hi. Got this order a couple of hours ago. Many thanks for the astonishingly fast delivery and excellent service. Beats me how quickly this has come from Nottingham! Well done, All the best, Richard
09/03/06 Order shipped - Many thanks for receiving my order quickly. I have installed the ink film and my Fax Machine is working properly. Your service was excellent.. Mrs Y Falowo
26/02/06 This is great service - thank you! I have downloaded the file (quite an achievement on a dailup connection!) and have successfully installed the program. I didn't know about consumablecafe before, but I will be back in due course with an order! Thanks again. Roland
04/02/06 Very many thanks for my order of HP Remanufactured Printer Inks. I am very impressed with both the quality and the value of the inks and with your excellent service too.I will certainly be recommending you to all my friends ! Best regards, B Richardson
16/01/06 Refill Instructions - MANY MANY thanks for your helpful and insightful instructions I VERY much appreciate it :) H Banoub
06/12/05 Thank you once again for your excellent and prompt service. K Scott
25/11/05 Just a short message to pass on my thanks and commendations. Following my recent purchase of toner powder for my Samsung ML1510, I refilled this the other day, and am happy to report that it is now printing again just like new. The process was indeed very simple, and took only a few minutes.Great product, and great service. I will not hesitate to recommend you.Thanks again. G Fry
15/11/2005 Thanks cart arrived today smashing service will recommend verry good company. Regards. N Sanders
10/11/05 Thank you very much for your kind response. We are most impressed by the service you provide. Regards . Annie - HLG Admin Team
04/11/05 Dear Sirs I would just like to say what a fantastic service you offer!I placed an on line order for ink cartridge yesterday. My order was delivered this morning, less than 24 hours later! Thank you very much for your quick response and excellent service. I can assure you I will shop no where else in the future, and will deffinately recommend your company to all my collegues... regards. J Kemp - Avon Sales Leader & Representative
29/10/2005 - Subject CONSUMABLE CAFE LTD - Congratulations. I personally have found Consumable Cafe unbeatable on price, stock and speed. C Rowling
24/10/05 Dear Sirs, Writing to say what a fabulous service ..... your prices are wonderful ..... the delivery superb. So often people only write to complain, but I want to say "thank you" for delivering what you say you will.I will definitely be ordering again in the future.Many thanks. A Francis
16/10/05 Thanks for getting back to me so promptly. I'm very impressed - never had a response from an internet merchant on a Sunday before! Regards. C Rogers
14/09/05 As ever, your customer responsiveness is first class, which is why I keep reordering from you guys. Keep up the good work! Neil
12/08/05 thanks for the great service with good products. I've recommended you to others but I don't know if any have taken heed yet. Regards, D Bowdrey
28/07/05 Thanks again for your help yesterday on the phone- due to your excellent customer service on the telephone I have already recommended your company to my colleagues at work, they were especially impressed with your prices. Cheers, James
03/04/2005 ..to use an old cliché which I don't often do, "You are a star", no wonder you have a successful business. there aren't many like you around today. Thanks for sorting out my printing problem. Reg.
31/03/05 I am very impressed with the level of customer service received from your company. I repeatedly recommend you to friends and colleagues.Yours sincerely, D Gaya
15/03/05 Order placed Sunday 13th March 2005 - Just to let you know I have just received them. Absolutely brilliant service and I shall definitely be using Consumable Café again!! P Darlington
02/03/05 The toners are working beautifully, no problems, both the OKI and HP. Thank you very much, I saved a fortune working through you guys. Ingenious you marked the package as "samples" because no vat was payable on your package. Thank you for all your assistance, I really appreciate it. I tell every one I know about Consumable Cafe' now. Cheers Peter (South Africa)
11/02/05 Thanks for your speedy delivery. I wish all business transactions were so quick and easy. Will get a cheque out to you next week. Will certainly recommend your company. Kind regards, Karen. Charthire Ltd
10/02/05 THANK YOU - Just received my toner cartridge, all filled up and working brilliantly.......note to self: be a little more careful next time! Seriously great service, thanks very much. Brgds Gary
03/02/05 - Thank-you for your donation of calendars. They have been sent to a local PDSA shop for sale. Thanks again J Wright - PDSA Trading Development Manager
08/12/04 - Subject: Oscar calendar - I am not a big customer but the few products I have ordered have been excellent quality and very good value.Best of all is your friendly and efficient service. D Firth
07/12/04 - Many thanks. Terrific service. I'll recommend you. You really do give a good service in terms of the time you devote to your customers. David
08/06/04 - Subject: thank you - At last a company that offers compatible cartages that fit and they they are compatible in quality. Advance Comms Limited, T Lephard
19/05/04 - Subject: Ink Cartridge Refill - Hello, I would just like to say I placed an order with you yesterday afternoon, Its just arrived Im very impressed by your efficient service. And Defently will be recommending you to friends, Do you allow people to link to your website and if you do . do you have some HTML code for the logo or do I just add a link? Thank you ever so much once again. P Baker
13/05/04 Dear Mr Hill. Just a big thank you for the excellent service on this order. I placed the order Tuesday afternoon and the good were delivered Wednesday morning. First class! J Cornelius, Veterinary Marketing Authorisation Procedures (V-MAP) Veterinary Unit The European Agency for the Evaluation of Medicinal Products (EMEA)
10/05/04 Thank you for all your help and your speedy service. Best Regards, J Vickers
11/05/04 - May I offer my sincere appreciation for your honesty and professionalism in handling this matter. It may be that a small sum was involved, however I cannot remember the last time a business voluntarily informed me that I had over-paid for a product and offered a refund! I thought such service was a thing of the past, existing only in black and white movies recording the way things were. I am pleased to be a customer of your company and will confidently recommend your service to all my friends and associates. Regards, O Okafor
10/05/04 - Excellent products & service. Id recommend the Consumable Cafe to friends. Best Regards, A Jordan
07/05/04 17:53 - Re: Problems you managed to sort out - Hi Richard, Tried to ring you yesterday morning (busy line). Yes the sheets that you kindly sent worked a treat, thanks for the excellent service. We know where to come for our consumables next time. Fiona x.
06/04/04 16:56 - Subject HP Laserjet 2200D Toner Now Ordered - Thanks so much for previous advice and help...I have now ordered toner from you. I know its not a massive order, but I will keep getting my toner and cartridge ink supplies with you from now on.As you can see, I have ccd this to my sister regarding how helpful you are as she has a business and uses toner also. Your prices are very good and your manner in email correspondence is polite, first-rate and highly commendable. Thank You and Best Regards, M Crosby
07/04/04 14:21 - Subject REM HPC6578A Dear Consumable Cafe. I have bought a number of ink cartridges from you over the last year and been extremely satisfied with them (especially with the AMAZING delivery service - less than 24 hours in a few cases! How do you do it?!). J Oliver
04/04/04 - Subject Your Service Hi - I placed an order for toner and was so pleased with the speed of service that I immediately placed a second. Both arrived at approximately the speed of light, accompanied by a handwritten note and a smiley. You don't get that every day. The prices are razor sharp too. Good luck with your venture. I look forward to being a regular customer. V.U.
2/04/04 - Subject: RFC013B Ribbons - Thank you! Just a quick note to say how impressed we were with your service. having poured over various catalogues and failed to find the ribbons we needed I did a web search , found you, placed the order in about 10 minutes and recieved the ribbons in less that 24 hours! Needless to say we shall be using you again. Kind regards, Ian Mair, Planning and Supply Manager, Nimbus Foods
18/03/04 12:56 - Thanks very much for your swift and efficient service! I received the printer cartridge this morning and it works perfectly.It was so nice yesterday to talk to a friendly and helpful person on the phone (Chris, I think) when placing my order. It seems to be a rarity nowadays to get through to a real human being when phoning companies! Best wishes, Nicky Johns
25/02/04 - Subject: Cheapest inkjet refills Thank you very much for your v helpful mail. The Dell AIO is still OK for ink so it'll be a bit before I put my order in but both machines you mention look good. And my toner cartridge arrived this morning about 45 minutes ago. Once again, excellent service. Thank you. Wendy
18/02/04. Just to confirm the cartridge arrived this a.m. I should have known you service would be superb, my mother in law is a Nottingham girl (Stapleford) and my wife and I have spent many happy times around the city. Once again many thanks and I have already recommended you to a friend who assures me your prices for his Cannon printer are half the price he is paying in PC World. So expect some orders from him. Regards, Mel Rhodes PS If you need to use me for an endorsement I would be more than happy to oblige.
09/02/04 - Excellent service order one day and get it delivered the next, would recommend the service to any one. Regards Richard Jackson
25/01/04 - I have received my recent order detailed above , I am very happy, i can usually only get JR Refills, yours are so much better and more comprehessive the vacuum bulb and all the little extras make refilling such a breeze , and I was glad to see a recycling bag , I really like to help the inviroment , I'm using kids brosser again my one worked for a day and got lock up again. I am so glad I found your company , I feel comfident I have handed out your cards to people , I will help them , you , and the inviromnt , there are toomany people dumping harmful computer consumable , keep up the good work. Sarah Leo
19/01/04 - Re: Print cartridge failed Thanks for your help, and for an astonishingly quick response! Regards, Ian.
09/12/03 - Subject: warranty of canon printers Thank-you for finding out that information for me. It's just as well I have the Internet!! I am sure other people will be confused by the lack of instructions and warranty, so it is a useful piece of information. Thank-you also for the quick despatch of the printer. I will definitely recommend you to other people and be ordering from you in the future. Thanks again. Suzanne Oakley
05/12/03 - Subject: Re: Canon s200x I would like to thank you for all you're help. I have solved the problem now with the help of you and your team. The problem was where the ink cartridges go into the holder there was some fluff at the bottom where the ink comes out. Also the print head needed aligning of which i hadn't been able to do properly until i recieved the valuable advice from you guys. I wish to also thank you for the complementary black ink cartridge, (proffesionalism at its best) Which is why myself and all my contacts/friends come to you! I would like to take this oportunity to wish you all a Very Happy Christmas and a Prosperous New Year. Kind Regards, Steve Gee
18/10/03 - Just a thanks for the fast delivery of Panasonic toner order MT39BT10000192. It arrived on Friday 18/10. at lunchtime. I'll certainly recommend your site with service like this. The handwritten message on the order form was a nice touch too in this impersonal world! Regards, Richard Turner
29/10/03 I got two bottles of ML-4500/1210 toner from consumablecafe.co.uk for 5.50 quid each bottle, post paid. That's an incredible bargain. I only used about half of one bottle for this fill - not sure if it's a whole bottle per cartridge so I was a bit tentative. I can always pull it out and pour more in. Quality of the recharge is as good as new. This supplier is friendly too. Hand written addendum over the invoice welcoming me and as a new customer, I've only to ask them if I'm unsure how to do it. I recommend them all round. Ian Tindale
19/11/03 - Thank you for your excellent service. My order arrived this morning, within 24 hours... R Bellis
06/12/02 - Subject: BROTHER HL720 LASER (90gm toner) Thank you for an exceptionel service. Frankly, I have never experienced better. Best regards. L Kristiansen
29/10/02 Thanks for your very quick response on an order for the OKI 4W toner cartridge! Excellent value too! I'll be placing more orders for the same item from you in the future. Thanks once again. N. Carling
16/10/02 Thank you very much for your time and email. This is excellent service - prompt, efficient, customer orientated etc etc. I will certainly spread the word around. Keep it up!! For my part - I am. definitely coming back for more! Regards, Nalin Shah
18/10/02 Hello - Thanks for a great service will use you from now on. Thanks again. T.Dallas 29/09/02 Hi Folks, I first used you because you appeared to be the only firm selling compatable inks for Epsom colour 680. After a year of paying out £20 a go for inks, it was great to be able to get them from you for £7 - and yours work perfectly. So, last week, I sent a second order for a colour ink. When I opened the package I was so surprised and delighted to find a free black ink in addition to my order, a nice little message, and a smiley face. So, many, many thanks for that. We live in a ripoff world and it's not often that anything like that happens. It made my day! So, one good turn deserves another. I don't use vast quantities of ink on my printer, but I do happen to be responsible for purchasing for the office. So I will do my best to channel office orders to you in the future and I will also pass your website address on to friends and colleagues. Again, many thanks. Best wishes, Pete Gray |